Privacy Policy

1. Information We Collect

Depending on how you use King Badger, we may collect information such as:

• Name, email address, phone number and account details.
• Billing, shipping and delivery addresses.
• Order details, purchased products, returns, cancellations and customer-support history.
• Payment-related transaction information received from our payment service providers. We do not intentionally store complete card details or sensitive authentication data on our own servers.
• Device, browser, IP address, cookie, log and website-usage information used for security, analytics and site functionality.
• Information you voluntarily provide through reviews, messages, forms, return requests, images or other uploads.

2. How We Use Your Information

We may use your information to:

• Create and manage your King Badger account.
• Process orders, payments, shipping, delivery, cancellations, returns and refunds.
• Provide order tracking, transactional notifications and customer support.
• Prevent fraud, misuse, unauthorized access and other security incidents.
• Maintain, troubleshoot and improve our website, products, services and customer experience.
• Send offers, product updates or marketing communications where permitted and where you have not opted out.
• Meet legal, regulatory, accounting and dispute-resolution requirements where applicable.

3. Payments and Transaction Security

Payments may be processed through third-party payment gateways and banking partners. Those providers process payment information under their own terms and privacy practices. King Badger receives only the information needed to confirm, reconcile and support your transaction.

4. Shipping and Delivery Partners

To fulfil an order, we may share necessary delivery information such as your name, phone number, shipping address, order reference and shipment details with courier, logistics and fulfilment partners. We only share information reasonably required to provide the requested service.

5. Cookies and Similar Technologies

King Badger may use cookies and similar technologies to keep the website functioning, remember preferences, maintain sessions, understand site usage, improve performance and support security. Browser settings may allow you to block or remove cookies, although some website features may not work correctly if essential cookies are disabled.

6. When We Share Information

We do not sell your personal information. We may share limited information with:

• Payment processors and banking partners.
• Courier, logistics, warehouse and fulfilment partners.
• Technology, hosting, communication, analytics and customer-support service providers.
• Government, regulatory, law-enforcement or legal authorities where disclosure is required by applicable law or valid legal process.
• Professional advisers where reasonably necessary to protect our rights or resolve a dispute.

7. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure or loss. No internet service can guarantee absolute security, so customers should also protect their passwords, devices and account access.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, fraud prevention, accounting, legal obligations and dispute resolution. Retention periods may vary depending on the type of information and applicable requirements.

9. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about how your information is handled. Some records may need to be retained for legitimate business, security, tax, accounting or legal purposes.

You may also unsubscribe from promotional communications using the available unsubscribe or preference controls. Transactional messages relating to orders, payments, security or account activity may still be sent where necessary.

10. Children's Privacy

King Badger is not intended to knowingly collect personal information from children who are not legally able to provide valid consent for online purchases or services. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

11. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and King Badger is not responsible for how an independent third party handles information after you leave our website or interact directly with that service.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, practices or legal requirements change. The latest version published on this page will apply from its stated update date.

13. Contact King Badger

If you have a privacy question, request or concern, please contact King Badger using the contact details available on our website.